It’s simple! Schedule a pick-up through our website, we collect your laundry, clean it through our certified local partners, and deliver it fresh and folded to your door.

We’re currently starting in select areas of New York, with more locations coming soon. Enter your ZIP code during sign-up to check availability.

We handle everyday laundry (wash & fold), dry cleaning, bedding, towels, and even pet items. For anything special (e.g., delicates or large items), just leave us a note during scheduling.

Nope! Just bag everything together—we’ll handle the sorting by color, fabric type, and wash instructions at our partner facility.

Turnaround time is typically 24–48 hours, depending on your area and volume. You’ll get real-time updates every step of the way.

We offer both! Choose a one-time service or save with weekly and bi-weekly subscription plans.

Secure payment is handled online at checkout. We accept all major credit/debit cards.

Yes! You can reschedule or cancel anytime up to 2 hours before your scheduled pick-up time—no extra fees.

Absolutely. Your laundry is handled exclusively by trusted, background-checked drivers and processed at certified Washery Partner locations.

You can reach us anytime through our Contact Us page or email us at support@washery.co. We're happy to help!